In this Episode of 1 Hour:

  • Rebuilding Trust with Patients Now and After COVID-19
    In a one-on-one interview,  Osmel “Ozzie” Delgado offers his insight through the lens of one of world’s leading health systems. Delgado has held a progression of leadership roles across Cleveland Clinic.

    Ozzie Delgado
    Chief Operating Officer,
    Cleveland Clinic Florida

    Interviewer: William J. Hercules, FAIA, FACHA, FACHE
    President/CEO of WJH Health
    Past President, American College of Healthcare Architects

  • Restoration, Recovery & Reboot (Part II)
    Big decisions with long term, post-pandemic implications are already taking hold among major healthcare facilities construction directors. The thinking on use of space within two organizations is shared. Though issues are similar, solutions aren’t necessarily universal.

    Mike Wood, MD, CHC, MSM, ARRT
    Vice President, Planning, Design, Construction & Energy,

    Kyle Majchrowski
    Senior Project Executive Managing Renovation & New Construction,
    Banner Health

  • Quick Tip: Touchless Solutions

  • Regional Snapshot: Minneapolis/St. Paul


Ozzie Delgado

Chief Operating Officer,
Cleveland Clinic Florida
Weston, Florida

William J. Hercules


President / CEO,
WJH Health
Orlando, FL

Mike Wood


VP Planning, Design, Construction & Energy,
Broomfield, CO

Kyle Majchrowski

Senior Project Executive Managing Renovation & New Construction,
Banner Health
Glendale, AZ

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