Rebuilding Trust with Patients Now and After COVID-19
In a one-on-one interview, Osmel “Ozzie” Delgado offers his insight through the lens of one of world’s leading health systems. Delgado has held a progression of leadership roles across Cleveland Clinic.
Ozzie Delgado
Chief Operating Officer,
Cleveland Clinic Florida
Interviewer: William J. Hercules, FAIA, FACHA, FACHE
President/CEO of WJH Health
Past President, American College of Healthcare Architects
Restoration, Recovery & Reboot (Part II)
Big decisions with long term, post-pandemic implications are already taking hold among major healthcare facilities construction directors. The thinking on use of space within two organizations is shared. Though issues are similar, solutions aren’t necessarily universal.
Mike Wood, MD, CHC, MSM, ARRT
Vice President, Planning, Design, Construction & Energy,
Medxcel
Kyle Majchrowski
Senior Project Executive Managing Renovation & New Construction,
Banner Health
Quick Tip: Touchless Solutions
Regional Snapshot: Minneapolis/St. Paul
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